We believe that our customers are at the heart of our success. Your trust and loyalty have shaped our journey, and we're incredibly grateful for your continued support. Explore these testimonials and stories shared by our valued customers, showcasing the impact of our products and services in their lives. Your satisfaction is our greatest achievement, and we look forward to many more moments of shared success with you.
Our coastal organization needed a plaque for a lifetime achievement award and Capital Trophy in Salem came through for us. In a respectable turn around time we were able to present a beautiful engraved plaque to our deserving member. She was overwhelmed with how beautiful the plaque was! Thank you Capital Trophy for your quality work and professional handling of our order. Kudos to Angel at Capital Trophy 👏. We will definitely use your services again!
I appreciate working with all of you! Capital Trophy has been, by far, my best experience for ordering awards, trophies, etc. I am so thankful for you and your whole team!
Super happy with them! I brought in some pocket watches that I needed engraved for the men in my wedding party. I only gave them a week heads up and they were able to finish them a day earlier than expected, even with the July 4th holiday in the middle of the lead time. The ladies I talked to were super sweet and helpful, and the pricing was great!
Above and beyond service. They were able to get my order completed by the the day I needed them and when I discovered one of the names I had given them was misspelled (my fault, not theirs) they fixed it the same day and didn't even charge me. Will definitely be a repeat customer!
Thank you Kari for helping me with the commemorative plates I needed. I really appreciated your patience and expertise in helping me decide what would work best. It looks terrific!
Amazing service! Custom-made trophies for my softball team. They were clear affordable and communicative during the entire process. I would recommend this business to anyone. Thank you for your hard work Kevin 🤙🏽
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Angel at Capital Trophies was an amazing help! I needed help making a plaque made for my last chemotherapy injection. She and the team made it happen in record time! It looked phenomenal and meant so much to us!!! Thank you all!
Thank you for going above and beyond to do our custom engraving so quickly! We would most definitely do business with you again! 😃
Kari has done an awesome job here along with the staff she has brought on. From the beginning until the end of the transaction the staff at Capitol Trophies were FANTASTIC! This is my first year coaching K-2 Flag Football and I am so glad I chose Capitol Trophies to have our backs with Medals for the kids! They came through like no other I will never use anyone else. The second part of my review is about Empathy. I totally messed up at the end and forgot to pick up the order of medals come Friday evening and they are closed weekends. I freaked out and thought it was over. I attempted one last move in emailing Capitol Trophies at 5:30pm mind you they had closed at 5pm. I heard back from Capitol Trophies around 5:45pm and they were able to still wait for me until 6pm. What a bunch of great Human beings these people are! They saved the day with helping me get my last minute Order of Medals a Week before the Kids "End of Season Party" and they helped me even though they were closed already! Thank you Kari and Capitol Trophies! See you next season!
I’ve had the pleasure of working with the team at Capital Trophy on a few items and cannot say enough about how wonderful they are. The quality of work is great. They are professional, courteous, timely and very reasonable. If you have any trophy or engraving needs, give them a call.
Absolutely fantastic staff and high quality work! I ordered a batch of name tags and when the info was wrong on one of them (twice!) they did not hesitate to fix the mistake and have it ready the next day, all free of charge! I am so happy with their customer service; everyone I interacted with was professional and kind. I now have beautiful name tags for all of the people in my department for an important event tonight. Thank you, Capital Trophy.
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They are super to work with! I had a complex order and they worked with me every step of the way to make sure that it was absolutely everything that I wanted. The turn around time was really fast and I really appreciate their constant communication throughout the whole process! I was so impressed; my order arrived, expertly packed, and it was exactly what I wanted! will definitely be ordering from them again! I highly, highly recommend them!
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